Contact us

Enquiry Form

All fields marked with * are mandatory.

 

If you have any general enquiries about your policy, you may want to check out the links in our ‘Helpful Information’ section – see opposite.

If you can’t find the information you’re looking for then please call the relevant number for your account.

  • 0800 111 777*
  • 0800 994 422*
  • 0800 328 6931*
  • 0845 600 7722*
  • 0844 871 5453*
  • 0845 723 1103*
  • 0845 300 3466*
  • 0800 158 3199*
  • 0800 158 3198*

We're available 8.00am – 8.00pm, Monday – Friday, and 9.00am – 6.00pm, Saturday – Sunday.

If you would like to put your query in writing please send it to the following address:

Lifestyle Services Group Limited
PO Box 98
BLYTH
NE24 9DL

Call charges and information

0845 – For BT residential customers, calls will cost no more than 4.5p per minute, plus 13.9p call set-up fee (current at February 2013). The price on non-BT phone lines may be different.

0870 – For BT residential customers, calls will cost no more than 8.5p per minute, plus 13.9p call set-up fee (current at February 2013). The price on non-BT phone lines may be different.

0844 [581/811/848 etc.] – For BT residential customers, calls will cost no more than 5.5p per minute, plus 13.9p call set-up fee (current at February 2013). The price on non-BT phone lines may be different. Please check the BT price list for charges for other 0844 numbers as charges vary depending on the three digits following 0844.

Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor and record phone calls.